How Augmented Intelligence Will Soften Regret and Heal Broken Hearts
As I listened to Chess Grandmaster Garry Kasparov yesterday, I was inspired by his passionate belief that the right combination of human and machine doesn't create perfection - they're simply better, together.
Each has strength. Each has a weakness. So, we augment each other.
He also mentioned a quote by Joseph Weizenbaum, the creator of "Eliza" & author of Computer Power and Human Reason.
" Deciding is a computational activity, something that can ultimately be programmed. Choice, however, is the product of judgment, not calculation. It is the capacity to choose that ultimately makes us human."
While that may have been true in the 60's, I think it needs further clarification now.
It's the capacity to choose freely and live with the emotional consequences, that makes us human.
Machines will have the capacity to choose. But not freely. If Asimov's three laws form the foundational character of AI, then its decision set is strictly governed, unlike ours. Which is actually refreshing.
At any point in time, a human could choose to kill without provocation or reason. A human could choose to stop a blind man from walking onto a busy road or choose to save a child first over an elderly woman. Whatever the consequence, that person would live to remember an echo of that choice.
Even if you made the 'right choice', no amount of logic can eliminate residual regret but validation that you made the right call can provide significant relief.
So, while a consequence engine will help AI consider world models, cultural norms, safety logic, and action evaluators it will still use artificial judgment to make the best choice or recommendation based on a series of confined variables. And it will be free from perceived regret or emotional influence, unlike ourselves. Which is both a strength and weakness to complement each other on.
For this reason, augmented decision-making through human-machine partnerships will mean we all have the opportunity to make better (and more informed) choices. We are more likely protected from or better prepared for hard decisions, and feel less regret (with some solace) when making the "right choice", even if someone else was hurt.
AI isn't an "all or nothing" future. It's a mutually beneficial partnership.
I have many choices from the past I wish I could have made in consultation with a calm, objective, and intelligent adviser sitting next to me. It would have softened regret and in the case of life and death choices I had to make in the past, potentially healed a broken heart sooner. What about you?
THIS is the value of augmented intelligence and a future I'm looking forward to